The company was primarily acquired by the computing interface tech company Synaptics, Inc in July 2017. Conexant itself developed various business units, establishing independent public companies, including Mind speed Technologies and Skyworks Solutions. This company was initiated as a Rockwell International division before being spun off as a public company. They used to provide products for audio and voice processing, modems, and also imaging. Conexant Systems was an American-based software developer and fabless semiconductor company.
Users are advised against manually updating using the 'Update now' button or the Media Creation Tool until this issue has been resolved.The Conexant Audio Driver sometimes fails to install properly when upgrading to Windows 10. The company also says: "As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2". Microsoft says that it is continuing to work with Synaptics to come up with a resolution which will follow in due course. If this occurs, you should attempt to update to Windows 10, version 2004 or Windows 10, version 20H2 again.
If updated drivers are not available for your device and you are offered Windows 10, version 2004 or Windows 10, version 20H2, a small number of devices might roll back to the previous version of Windows 10 when attempting to update. To mitigate the safeguard, you might need to check with your device manufacturer (OEM) to see if an updated driver is available and install it. The company then provides details of the workaround: If your organization is using Update Compliance, the safeguard ID is 25178825. To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. The affected driver will be named Conexant ISST Audio or Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have file name uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower. Windows 10 devices with affected Conexant ISST audio driver might receive an error or experience issues while installing the update or after the device has updated. Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant ISST audio driver and Windows 10, version 2004 (the Windows Update). On the Windows 10 support pages, Microsoft explains the problem that some users are experiencing: But while Microsoft has offered up something of a solution, it is not something that is going to work for everyone, and a proper fix is still to be released in a future update. The workaround comes some eight months after the problems were first discovered.